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Arrivals and Departures at Cancun International Airport

Cancun International Airport Guide Cancun International Airport is one of the busiest in Mexico and Latin America, welcoming millions of passengers annually due to its proximity to renowned tourist destinations like Cancun, Playa del Carmen, and Tulum. Its operations are divided into modern terminals to ensure a comfortable and efficient experience for both arrivals and departures.


Airport Terminals

The airport has four main terminals:

  1. Terminal 1: Dedicated to charter flights and some domestic flights.
  2. Terminal 2: Handles domestic and international flights, primarily from Latin American and some U.S. airlines.
  3. Terminal 3: Exclusively for international flights, especially from North America and Europe.
  4. Terminal 4: The newest and most modern terminal, serving both domestic and international flights from airlines like Aeromexico, Lufthansa, and Southwest.

Arrivals

Process Upon Landing

  1. Disembarkation:
    • Passengers are directed to the immigration area (for international flights).
    • Passports and visas are checked. For Mexican citizens, this process is quicker.
  2. Baggage Claim:
    • Baggage is collected at the designated carousels for each flight.
  3. Customs:
    • Passengers go through customs control with the random traffic light system:
      • Green light: Proceed without inspection.
      • Red light: A more detailed luggage inspection is required.
  4. Exiting the Arrivals Area:
    • After customs, passengers enter an area where they can find:
      • Transportation services (taxis, shuttles, ADO buses, car rentals).
      • Drivers holding signs for pre-arranged transport services like Cheap Shuttle Cancun.

Departures

Departure Process

  1. Arrival at the Airport:
    • It is recommended to arrive in advance:
      • 2-3 hours for international flights.
      • 1-2 hours for domestic flights.
  2. Check-in and Documentation:
    • Passengers check in their luggage and receive their boarding pass.
    • Some airlines offer self-service kiosks to speed up this process.
  3. Security Screening:
    • Hand luggage and personal items are inspected.
    • Common restrictions: Liquids under 100 ml and no prohibited items.
  4. Waiting Area:
    • After security, passengers enter a lounge equipped with shops, restaurants, and services.
  5. Boarding:
    • Passengers head to the assigned gate when the boarding process begins.

Transportation Services at the Airport

Cancun International Airport offers several transportation options:

  1. Private and Shared Shuttles:
    • Companies like Cheap Shuttle Cancun provide safe and comfortable transport to hotels and tourist destinations.
  2. ADO Buses:
    • An economical option to reach downtown Cancun, Playa del Carmen, Tulum, and nearby locations.
  3. Taxis:
    • Available at all terminals, though typically a more expensive option.
  4. Car Rentals:
    • Various companies offer car rental services within the airport.

Flight Tracking

You can check real-time flight status to verify delays, cancellations, or changes:

  • Official Cancun Airport Website: https://asur.com.mx/
  • Updated information on arrivals and departures by terminal.

Cancun International Airport is designed to provide an efficient and comfortable experience for passengers. With clear organization for arrivals and departures, as well as various transportation options, it serves as a key connection point for tourism in the Mexican Caribbean.

We provide first-class service, with a highly trained team and fully equipped units, to turn your trip into an unforgettable experience.

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